Communications

Offering Approaches Tailored to Each State

We meet states where they are along the continuum of knowledge, capacity, and expertise. We assess current situations and offer phased-in approaches to integration to achieve person-centered careā€”from gaining Medicare proficiency, to increasing coordination across the two programs, to implementing fully integrated programs including transitioning to integrated dual eligible special needs plans (D-SNPs). This includes hands-on training and assistance that leads to sustainable in-house dual eligible population and integration expertise.

Our Communication Services

Includes developing comprehensive internal and external communication plans, conducting stakeholder engagement meetings and regional forums, and managing state internal and external workgroups and relationships.

  • Develop comprehensive internal and external communication plans
  • Conduct stakeholder/consumer engagement meetings and regional forums
  • Liaise with CMS and state legislators
  • Manage workgroups and relationships (e.g., interagency, cross-departmental, provider, and consumer)